Privacy Policy

Privacy Policy

Effective Date: February 2026

Active At Home Senior Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website: www.activeathomeseniorservices.com.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information when you:

• Submit a contact form
• Request services or information
• Communicate with us by email or phone

This may include:

• Name
• Email address
• Phone number
• Address (optional)
• Details      related to care needs or service requests

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and similar tracking technologies

Third-Party Tools

Our website may use:

• Google Analytics
• GoDaddy website analytics
• Social media integrations (e.g., Facebook, Instagram)

These third parties may collect information under their own privacy policies.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide requested services
• Improve website performance
• Communicate updates (only with consent)
• Maintain security and prevent misuse

We do not sell or rent personal information.

3. Sharing Your Information

We may share information only with:

• Service providers who help operate our website
• Email and communication tools
• Legal authorities when required
• Parties necessary to protect our rights or comply with obligations

We do not share your information with marketers or unrelated third parties.

4. Cookies and Tracking

Cookies help us:

• Improve website function
• Analyze visitor behavior
• Personalize the browsing experience

You may reject cookies in your browser settings, though some features may not work properly.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Comply with legal and record-keeping requirements
• Resolve disputes and support business operations

When no longer needed, information is securely deleted.

6. Security

We use reasonable technical and administrative safeguards to protect your information, including encrypted website connections (HTTPS) and secure hosting through GoDaddy.
However, no online system is completely risk-free.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from them. If you believe we have received information from a child, please contact us and we will remove it.

8. Your Choices

You may:

• Request access to your personal data
• Ask us to correct or delete your information
• Opt out of marketing emails at any time

To unsubscribe from emails, contact info@aahss.com.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

10. International Visitors

If you access our site from outside the United States, your information may be transferred and 

processed in the U.S. By using the site, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy at any time. If changes are made, the updated version will appear on this page with a new effective date. Your continued use of the website means you accept any updates.

12. Contact Us

If you have questions or concerns, you can reach us at:

Email: info@aahss.com

Phone: 984-837-0991
Mailing Address: 

Active At Home Senior Services
4711 Hope Valley Rd Ste 4F-417
Durham, NC 27707